Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept cancellations
Request a cancellation within: 5 hours of purchase
Privacy policy
Privacy Policy – MUVISSO
At MUVISSO, we value and respect our customers’ privacy. This Privacy Policy explains how personal information is collected, used, and protected through our Etsy shop.
Information We Collect
When you place an order through Etsy, we may collect the following personal information:
Your name
Shipping address
Email address
Order details related to the purchased products
Please note that payment information is processed by Etsy, and we do not have access to your payment details.
How We Use Your Information
We use your personal information only for the following purposes:
To process, prepare, and ship your orders
To communicate with you regarding your order
To resolve any issues related to your purchase
To comply with legal and regulatory obligations
Information Sharing
Your personal information is never sold or shared for marketing purposes.
Information may be shared only with:
Shipping and logistics providers, solely for order delivery
Legal authorities, when required by law
Data Retention
We retain your personal information only for as long as necessary to fulfill our legal and business obligations. After this period, your data is securely deleted or anonymized.
Your Rights
You have the right to:
Access your personal information
Request corrections
Request deletion of your personal data
You may exercise these rights by contacting us through Etsy messages.
Contact
If you have any questions about this Privacy Policy, please contact us via Etsy messages through the MUVISSO shop.